Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Welcome to AI Tools Academy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website newskillup.com and use our educational services.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account or enroll in our courses
• Make a purchase or payment
• Fill out contact forms or surveys
• Subscribe to our newsletter or marketing communications
• Participate in our community forums or interactive features
• Contact our customer support team

This information may include:

• Full name (first and last name)
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party payment processors)
• Educational background and professional information
• Course preferences and learning progress
• Any other information you choose to provide

1.2 Information Collected Automatically

When you access our website, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Device information (type, model, identifiers)
• Referring website or source
• Pages viewed and time spent on pages
• Click patterns and navigation paths
• Date and time stamps of your visits

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience and gather information about usage patterns. These technologies help us:

• Remember your preferences and settings
• Provide personalized content and recommendations
• Analyze site traffic and user behavior
• Measure the effectiveness of our marketing campaigns
• Prevent fraud and enhance security

You can control cookie settings through your browser, but disabling cookies may limit certain functionality on our website.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery and Course Administration

• Process your course enrollments and deliver educational content
• Manage your account and provide access to learning materials
• Track your learning progress and issue certificates
• Facilitate communication between instructors and students
• Provide technical support and customer service

2.2 Payment Processing

• Process transactions and payments securely
• Prevent fraudulent activities and unauthorized access
• Issue invoices and receipts
• Handle refunds and billing inquiries

2.3 Communication and Marketing

• Send important updates about courses and services
• Deliver promotional materials and special offers (with your consent)
• Respond to your inquiries and requests
• Conduct surveys and gather feedback
• Send administrative notifications and policy updates

2.4 Analytics and Improvement

• Analyze user behavior and preferences to improve our services
• Develop new courses and educational content
• Optimize website performance and user experience
• Conduct research and statistical analysis
• Identify and fix technical issues

2.5 Legal and Security

• Comply with legal obligations and regulatory requirements
• Protect our rights, property, and safety
• Prevent fraud, abuse, and unauthorized access
• Enforce our Terms and Conditions
• Respond to legal processes and government requests

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers and Business Partners

We may share information with trusted third-party service providers who assist us in operating our website and delivering services, including:

• Payment processors (e.g., Stripe, PayPal)
• Cloud hosting providers
• Email service providers
• Analytics and marketing platforms (e.g., Google Analytics, Facebook Pixel)
• Customer support tools
• Content delivery networks

These providers are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security measures.

3.2 Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders, subpoenas, or legal processes
• Government or regulatory investigations
• Requests from law enforcement authorities
• Protection of our legal rights and interests
• Prevention of fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and the choices you may have regarding your information.

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage of sensitive information
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Correction

You have the right to access, review, and update your personal information. You can do this by logging into your account or contacting us directly.

5.2 Deletion

You may request deletion of your personal information, subject to certain legal exceptions. We may retain certain information as required by law or for legitimate business purposes.

5.3 Marketing Communications

You can opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails or by updating your communication preferences in your account settings. Note that you will still receive transactional and administrative emails.

5.4 Cookie Management

You can control cookies through your browser settings or by using our cookie consent tool when you first visit our website.

5.5 Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

5.6 Objection and Restriction

You may object to or request restriction of certain processing activities, such as direct marketing or automated decision-making.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

6. International Data Transfers

Our services are operated from India. If you are located outside India, please be aware that information we collect will be transferred to, processed, and stored in India. By using our services, you consent to the transfer of your information to India and other countries where we operate.

We take appropriate measures to ensure that your information receives adequate protection in accordance with this Privacy Policy and applicable laws.

7. Children's Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include:

• The nature of the information and how it is used
• Legal and regulatory requirements
• Potential legal claims or disputes
• Your ongoing relationship with us

When information is no longer needed, we will securely delete or anonymize it.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below. We will verify your identity before processing your request.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or through a prominent notice on our website
• Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Information

14. Consent and Acceptance

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

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